Frequently Asked Questions
Below are some of our most frequently asked questions. If you don't see your question here, please contact us!
- 01
- 02
Prior to the start of each season, we consider new colors and designs. If you have any suggestions, please contact us!
- 03
Yes!
See the product details for our head assembly to see what broom handles are compatible. If you have a broom handle that isn't listed, contact us and we'll help you find the right size.
- 04
Yes!
Length Options:
4 ft. broom is standard for all broom colors
4" longer handles for select colors.
Diameter Options:
Standard diameter handles for all broom colors is 1-1/8" (28mm).
Thinner, 1" (26mm) diameter handle is available in select colors.
- 05
In general, there is very little adjustment or maintenance required, and the most common adjustment is a slight tightening of the pivot connector screw to adjust the pivot resistance.
In rare cases, the inside surfaces of the pivot connectors may get a buildup of dirt, which could cause a slight squeaking noise or change in resistance. To clean the connectors, disassemble the head assembly by removing the screws and clean the inside surface of the plastic connectors so that any dark buildup is removed. A light sandpaper could be used to clean off the dirt if needed. Once clean, reassemble the broom and adjust the pivot assembly screw to the desired resistance.
- 06
If the broom head loses its distinctive snap-to-lock into the sliding position, there are a few things to check.
Ensure that the faceplate is securely snapped to the head.
If Step 1 doesn't work, turn the faceplate 180Ëš. There are two locking features on the top of the faceplate, and one of them may be worn.
If Step 2 doesn't work, disassemble the pivot connectors and swap their positions. There is a small locking feature on each of the pivot connectors, so if one of them is showing wear, the other can be used.
If the above steps do not improve the snap-to-lock sliding position, please contact us!